With shared branching, PrimeTrust members can visit thousands of office locations in cities all across the United States to do their banking. In other words, shared locations are a nationwide extension of your local branch.
Now whether you’re across town or across the country, you can access your money at one of over 5,000 shared locations! Need to deposit a check? Make a loan payment? Transfer funds from one account to another?
You can do all that and more at any Shared Branch location. All you need is the name of your credit union, your PrimeTrust account number, and a valid government-issued photo ID (like a driver’s license).
Benefits of Shared Branching
- Conduct your banking at no additional charge at any Shared Branch location nationwide
- All Shared Branch transactions will appear on your monthly statement
- Choose from over 200 Shared Branch locations in Indiana and over 5,000 nationwide
- Make deposits, withdrawals, balance inquiries and loan payments
- Transfer money between accounts
- Purchase money orders, travelers checks and cashier’s checks (Where Available)
- Receive cash advances (Where Available)
IDCheck:
Fraud Prevention at Your Fingertips
Enhance your Shared Branching security with IDCheck by Velera. This new tool adds vital protection against fraud by quickly verifying your identity using advanced technology, ensuring safer and more efficient transactions.
- Increased security: Reduces fraud risk with advanced identity verification
- Faster transactions: Speeds up Shared Branching visits
- Added Protection: Uses modern technology to provide secure transactions
Important Update – Effective May 1, 2025
Starting May 1, 2025, all Shared Branching users (who utilize a Shared Branch in another state) must preload their state-issued driver’s ID into the IDCheck application before visiting a Participating Shared Branch location. This ensures a smoother and more secure transaction experience for everyone involved.
Who Needs to Prepare?
✅ Visiting a Shared Branch in another state? If you’re a member of a Credit Union participating in Shared Branching, follow the steps below to set up your IDCheck before May 1, 2025.
✅ PrimeTrust Federal Credit Union Members Using Shared Branching? If you plan to visit another Credit Union within the Shared Branching network, set up IDCheck before May 1, 2025, to ensure a hassle-free experience when conducting your transactions.
Step-by-Step Setup:
- Enter your Credit Union’s name or choose from the dropdown list.
- Enter your Member Number and the last 4 digits of your Social Security Number.
- Upload a photo of the front of your government-issued ID.
- Upload a photo of the back of your government-issued ID.
📌 Your ID is securely stored and can be reused for future transactions. - Take a selfie for identity verification.
📌 Your selfie is also stored securely for future use. - Receive a unique verification code (valid for 20 minutes).
- Present this verification code to the Teller to proceed with your transaction as normal.
Our Updated Shared Branching Hours
Bethel: Available Monday through Saturday during business hours. (Lobby only)
Bethel: Available Monday through Saturday during business hours. (Lobby only)
Madison: Available Monday through Friday during business hours. (Lobby only)
Broadway: Available Monday through Saturday during business hours. (Drive only)