Navigating uncertainty, together
PrimeTrust branches will be closed on Monday, October 13th for our Annual Team Day of Service.
Our team will be volunteering out in the community at ARF, Muncie Animal Shelter, Cardinal Greenways, Muncie/Delaware County Senior Center, Classroom Connections of ECI, Muncie Mission, and LifeStream Services.
Protecting your personal and financial information is crucial, and unfortunately, fraudsters are becoming increasingly sophisticated in their tactics. One of the latest scams involved a caller pretending to be from the credit union, asking a member to verify their identity by providing the last eight digits of their debit card. Because the first digits are the same for all members, this gave the scammer access to the full card number.
Your financial well-being is important to us. That’s why we’re proud to partner with GreenPath Financial Wellness, a trusted nonprofit organization, to offer our members a free online course titled Identity Theft, Fraud, and Scams. In just 15 minutes, this course teaches you how to recognize common scams, protect your personal data, and gives you a clear plan of action if you ever become a victim. It's a quick, easy way to strengthen your financial security. Click the link below to get started:
Online Course: Identity Theft, Fraud, and Scams - Greenpath Financial Wellness
Please remember, we will never ask for your debit card number to verify your identity. We also will never send text messages asking you to confirm account details or warning you that your account may be compromised. These types of scams have impacted many institutions recently, and we want to make sure our members are informed and protected.
If you ever receive a suspicious call or message, do not respond. Instead, contact us directly at 765-289-2148 to verify the communication. Your safety is our priority, and this partnership with GreenPath is just one of the many ways we’re committed to supporting your financial well-being.
Every PrimeTrust member gets access to a free financial coach through GreenPath. Whether you're tackling debt, saving for the future, or just want expert advice, we're here to help you win with money. It's time to take control of your financial game plan.