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Elevating Your Everyday Digital Banking Experience
Visa Balance Transfer
Bill Pay
Avoid late payments and penalties by paying bills directly in the PrimeTrust app.
Transfer money to another member
Easily transfer money to and from other PrimeTrust members.
Open additional account (pt members)
The ability to open an additional account is at any PrimeTrust member's fingertips. Watch how.
Remote deposits
Depositing checks on the go has never been easier! Watch to get helpful tips on how to make speedy deposits anywhere.
Apply for a loan
Discover how easy the process is for applying for a loan. This video applies to current PrimeTrust members.
View balances & transactions
Stay on top of your balance, all within the mobile app.
External account transfer
Transfer funds to and from other financial institutions, all within the PrimeTrust app.
Bank by Phone
Call (877) 943-5463 to use this service
Manage your accounts 24/7 with Bank by Phone, our secure and convenient automated telephone banking system. Whether you're on the go or prefer calling in, iTalk puts your credit union accounts right at your fingertips with advanced voice-recognition technology.
What You Can Do with Bank by Phone:
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Check Balances: Instantly hear up-to-date account balances.
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Review History: Look up recent transaction history and check clearance.
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Manage Loans: Access detailed loan account information and make loan payments seamlessly.
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Transfer Funds: Move money easily between your PrimeTrust accounts.
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Card Services: Activate new debit/ATM cards, manage card controls, and handle PIN management and security alerts.
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Account Support: Request account summaries, statements, or submit stop payment requests.
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Hands-Free Navigation: Enjoy a modern, user-friendly experience featuring voice-recognition self-service menus instead of traditional touch-tone navigation.