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COVID-19 Modification Plan

An important message for PTF members

In order to support the expanding efforts to stem the spread of the coronavirus and to protect our members and employees, we are launching a COVID-19 Modification Plan for delivering services to our membership.  This Plan will be effective Wednesday 3/18 and tentatively run through Thursday, April 30th. During this period, we will rely on our Call Center, drive-ups, home banking and mobile apps, and ATMs to meet member needs.  All services will be available, but in the following manner:

During the pandemic, we're here for you -- Call (765) 289-2148


Madison & Broadway

  • The lobbies of both branches will be closed to member traffic.  No appointments will be taken. Members are encouraged to utilize home banking, ATMs, and drive-ups for all transactional needs, such as deposits, withdrawals, transfers and loan payments.
  • The drive-ups will be open their regular hours:
    • Mon.-Thurs. - 9:00am to 5:00pm
    • Fri. - 9:00am to 6:00pm
    • Sat - 9:00am – Noon

Bethel

  • Bethel’s lobby will be closed to member traffic.  No appointments will be taken.  Members are encouraged to utilize home banking, ATMs, and drive-ups for all transactional needs, such as deposits, withdrawals, transfers and loan payments.
  • The drive-up will be open extended hours:
  • Mon., Wed., Thurs., Fri. - 8am to 6pm
  • Tues. - 7am to 7pm
  • Saturday - 9am to Noon

Call Center

  • The call center will be open extended hours:
  • Mon., Wed., Thurs., Fri. - 8am to 6pm
  • Tues. - 7am to 7pm
  • Saturday - 9am to Noon

 

 

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