Branches & ATM

Testimonials

PrimeTrust Financial has taken a load off my shoulders. I never thought I could pay off my credit card debt, but PrimeTrust Financial helped me consolidate. It's absolutely unreal. It's been great!

N. Smith,

Online Bill Pay

News

  • PTF at Home Show

    Published Wednesday, March 14, 2012

    PrimeTrust Financial participates in 2012 Muncie Home Show....
  • PrimeTrust Financial Offers Debit Rewards

    Published Friday, January 27, 2012

    Now everyone with a PrimeTrust Financial Visa Debit card earns points to use travel, electronics, home décor, gift cards, or gifts to others....
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Hours & Locations

Bethel Branch

3700 West Bethel Avenue
Muncie, Indiana 47304

Launch Map

Phone: (765) 289-2148
Bank by Phone: 1-877-943-5463
(24-hour Telephone Account Access)
Toll Free: 1-800-459-5585
Fax: (765) 282-4676
E-mail: info@primetrustcu.com

Lobby Hours:
Monday, Wednesday, Thursday 9:00 a.m.-5:00 p.m.
Tuesday 7:00 a.m.-7:00 p.m.
Friday 9:00 a.m.-6:00 p.m.
Saturday 9:00 a.m.-12:00 p.m.
Drive Up Hours:
Monday-Thursday 9:00 a.m.-5:00 p.m.
Friday 9:00 a.m.-6:00 p.m.
Saturday 9:00 a.m.-12:00 p.m.

Drive up ATM available 24-hours.

Broadway Branch

4018 North Broadway Avenue
Muncie, Indiana 47303

Launch Map

Phone: (765) 289-2148
Bank by Phone: 1-877-943-5463
(24-hour Telephone Account Access)
Fax: (765) 747-8243
E-mail: info@primetrustcu.com

Lobby Hours:
Monday-Thursday 9:00 a.m.-5:00 p.m.
Friday 9:00 a.m.-6:00 p.m.
Saturday 9:00 a.m.-12:00 p.m.
Drive Up Hours
Monday-Thursday 9:00 a.m-5:00 p.m.
Friday 9:00 a.m.-6:00 p.m.
Saturday 9:00 a.m.-12:00 p.m.

Drive up ATM available 24-hours.

Madison Branch

3230 South Madison Street
Muncie, Indiana 47302

Launch Map

Phone: (765) 289-2148
 Bank by Phone: 1-877-943-5463
(24-hour Telephone Account Access)
Fax: (765) 286-3423
E-mail: info@primetrustcu.com

Lobby Hours:
Monday-Thursday 9:00 a.m.-5:00 p.m.
Friday 9:00 a.m.-6:00 p.m.
Saturday 9:00 a.m.-12:00 p.m.
Drive Up Hours:
Monday-Thursday 9:00 a.m.-5:00 p.m.
Friday 9:00 a.m.-6:00 p.m.
Saturday 9:00 a.m.-12:00 p.m.
 
Drive up ATM available 24-hours.

Shared Branching

Shared branching is a cooperative network of credit unions that have joined together and created shared service centers across the country for the convenience of their members.


Shared branching allows PrimeTrust Financial to provide office locations in cities where we don't have our own branch.

Imagine you are on a family vacation in Florida, when you realize you forgot to deposit your check and make your car loan payment. Just walk into any shared branch and conduct your business as if you were at PrimeTrust Financial.

So, whether you are across town or across the country, you can access your money at one of thousands of shared branches!

Find any shared branch location by looking for the "swirl", calling 1-800-919-2872, or getting online at www.creditunion.net.

To access your account, you will need:

  1. PrimeTrust Financial's name
  2. Your account number
  3. A valid government-issued photo ID, such as a driver's license

That's it! It is so easy to use a shared branch. Your monthly statement will show all of your transaction.

Contact PrimeTrust Financial

Feel free to contact us with any questions or comments. Any sensitive or personal information should not be sent via email. Please contact our live 24-hour Call Center at 765-289-2148 or 1-800-459-5585.

Email Updates



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Information To Go

  • Free Financial Counseling

    Published Thursday, September 22, 2011

    As a valued member of PrimeTrust Financial, we are providing you with free access to money management and financial education services through Accel Members Financial Counseling....
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